FAQ

 

Who are we?
We have been selling online for over 5 years in Ebay.com, Amazon.com (https://amzn.to/2Nahnuw) and may other platforms internationally and very well understand our customers. We make our customer cool shopping experience that’s why we do everything to make you get not only the best prices but the best quality and service too.

What do we offer?
We have the cool collection of Men and Women fashion accessories, T-shirts, Mobile, and Home interior accessories with the latest design that apple your style!

Why buy from us?
We offer the best value of products which you buy from us.

What is this store’s return and exchange policy?
Accept returns for misprinted/damaged/defective items must be submitted within 14 days after the product has been received. For packages lost in transit, all claims must be submitted within 14 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

Return Reasons: If you provide an Incorrect address that is considered insufficient by the courier, the shipment will be returned to our return address. You will be liable for reshipment costs once we have confirmed an updated address with you.

Returned by Buyer: It is best for customers to contact you before returning any products. We do not refund orders for buyer’s remorse, and size exchanges are to be offered at your expense and discretion. A new order, at your expense, would need to be placed for an updated size if you choose to accept or offer size exchanges to your end customers.

Unclaimed Orders: Shipments that go unclaimed are returned to our return address and you will be liable for the cost of a reshipment.

How long will it take to receive my order?
After receiving your cleared payment shipped most orders within 2 to 6 business days to arrive depending on the efficiency of your local postal service. In some cases we are importing products from outside India in such cases It will take 2 to 4 weeks.

How do I pay for my order? Is it secure?
The Trendzshops.com checkout process is powered by PayPal, the most trusted online payment solutions on the web. Because of this, Trendzshops.com has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, and American Express. If paying with PayPal, you may also make payments using your bank account Debit and Credit Cards.

What if something is wrong with my order?
If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through the phone contact. Or mail us at [email protected]